I love this and it is versatile. I have always had very sensitive skin and I am careful whenever I introduce new products. The chamomile balm is very hydrating and glides on easily. It sinks in and hydrates quickly. I also think it then locks in the moisture and creates a barrier. I have introduced it into my skincare and used this on my face, neck, hands and my arms. It smells lovely but not overpowering. I have not had any negative reaction at all on my highly sensitive skin. I definitely find my skin is more hydrated. When using on my face, as with all moisturisers, I leave about 10 minutes before I apply any make up. Giving the product time to sink in. I am really loving the chamomile balm.